Customer Service Information

Honda dealership personnel are trained professionals.

They should be able to answer all your questions. If you encounter a problem that your dealership does not solve to your satisfaction, please discuss it with the dealership's service manager or general manager. If you are dissatisfied with the decision made by the dealership's management, contact Honda Customer Services.

U.S. Owners:


American Honda Motor Co., Inc.

Honda Automobile Customer Services Mail Stop 500-2N-7A
1919 Torrance Blvd.

Torrance, CA 90501-2746
Tel: (800) 999-1009

Canadian Owners:

Honda Canada Inc.

Customer Relations
180 Honda Boulevard
Markham, ON
L6C 0H9
Tel: 1-888-9-HONDA-9
Fax: 1-877-939-0909
E-mail: Honda_cr@ch.honda.com

In Puerto Rico and the Bella International

P.O. Box 190816
San Juan, PR 00919-0816
Tel: (787) 620-754

When you call or write, please give us the following information:
• Vehicle Identification Number • Date of purchase
• Odometer reading of your vehicle • Your name, address, and telephone number • A detailed description of the problem • Name of the dealer who sold the vehicle to you

    See also:

    Body Structure
    To achieve the radical looks of the Honda CR-Z Concept, required innovative solutions to ensure the styling did not compromise the usability or dynamic responses of the Honda CR-Z. The engineers w ...

    Driver’s Seat Power Adjustments
    EX-L and Canadian EX models See pages for important safety information and warnings about how to properly position the seats and seatbacks. The controls for the power adjustable driver’s sea ...

    Installing a Child Seat with a Lap/Shoulder Belt
    When not using the LATCH system, all child seats must be secured to the vehicle with the lap part of a lap/ shoulder belt. In addition, the lap/shoulder belts in all seating positions except ...