Customer Service Information

Honda dealership personnel are trained professionals. They should be able to answer all your questions.

If you encounter a problem that your dealership does not solve to your satisfaction, please discuss it with the dealership’s management. The service manager or general manager can help. Almost all problems are solved in this way.

If you are dissatisfied with the decision made by the dealership’s management, contact Honda Customer Service.

U.S. Owners:

American Honda Motor Co., Inc.

Automobile Customer Service Mail Stop 500-2N-7A
1919 Torrance Boulevard
Torrance, California 90501-2746

Tel: (800) 999-1009

Canadian Owners:

Honda Canada Inc.

Customer Relations
180 Honda Boulevard
Markham, ON
L6C 0H9

Tel: 1-888-9-HONDA-9 Fax: 1-877-939-0909
E-Mail: ch_honda_cr@ch.honda.com

In Puerto Rico and the U.S. Virgin Islands:

Vortex Motor Corp.

Bella International
P.O. Box 190816
San Juan, PR 00919-0816

Tel: (787) 620-7546

When you call or write, please give us this information:

Vehicle Identification Number

Name and address of the dealer who services your vehicle

Date of purchase

Odometer reading of your vehicle

Your name, address, and telephone number

A detailed description of the problem

Name of the dealer who sold the vehicle to you

    See also:

    Ignition Switch
    The ignition switch has four positions: LOCK (0), ACCESSORY (I), ON (II), and START (III). LOCK (0) - You can insert or remove the key only in this position. To turn the key, the shift lev ...

    Airbag Service
    Your airbag systems are virtually maintenance free, and there are no parts you can safely service. However, you must have your vehicle serviced if: An airbag ever inflates. Any airbag that h ...

    Driving
    This chapter discusses driving, refueling, and information on items such as accessories. ...